Shipping policy

Last updated: September 12, 2026

This Shipping Policy explains where My Maravia currently ships, how orders are processed, and what customers can expect after an order leaves our facility. Processing time and carrier transit time are separate.

Where we ship

We currently ship only to the contiguous United States: the lower 48 states and Washington, DC. Shipping to Alaska, Hawaii, U.S. territories, other island destinations and APO/FPO/DPO military or diplomatic addresses is temporarily unavailable for new orders. Normal street addresses at military bases in the lower 48 states and DC remain eligible. Existing paid orders are not affected by this pause. We do not currently offer international shipping.

Order processing

  • Orders placed before 11:00 AM MT Monday through Friday: We process the order that day and schedule it to ship the next business day.
  • Orders placed after 11:00 AM MT or over the weekend: We begin processing the next business day and schedule the order to ship the following business day.
  • Some orders may ship sooner than their scheduled ship date.

Bulk orders and other specially coordinated projects may follow a different production schedule, which will be confirmed during coordination.

Shipping rates and estimated transit

Standard shipping to the contiguous United States is charged once per order:

  • Orders under $35: $7.99 standard shipping.
  • Orders of $35 or more: Free standard shipping.

The $35 threshold uses your merchandise subtotal after discounts, before tax and shipping. Hangers follow the same policy and do not have a separate shipping surcharge.

Available delivery estimates are shown at checkout. Weekend delivery varies by carrier, service, and destination.

These are estimates, not guaranteed delivery dates. The estimate displayed at checkout or in tracking may change because of carrier operations, weather, destination conditions, or other circumstances.

Split shipments and mixed carts

Products may be fulfilled from different locations or sent in separate packages. For contiguous-U.S. orders, mixed products, quantities, and separate shipments do not multiply the standard shipping fee: the order is charged $7.99 below $35 or ships free at $35 or more after discounts. Each shipment may receive its own tracking information.

Tracking your order

When an order is fulfilled, we send tracking information to the email address provided at checkout. Tracking may take time to update after the carrier receives the package.

Address changes and incorrect addresses

Please review the delivery address before placing your order. If you notice an error, contact us immediately. We will try to help, but we cannot guarantee that an address can be changed after production or shipment.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if a package must be sent again because of an incorrect or incomplete address submitted with the order.

Delays, missing packages, and delivery concerns

If your order has not shipped or arrived within the estimate provided, contact us with your order number and the latest tracking information. We’ll help investigate the status and communicate available next steps. If we cannot meet a stated shipment timeframe, we will provide notice and any choices required by applicable law.

If tracking shows that a package was delivered, please first check the delivery area, household members, neighbors, and any carrier notice. If it is still missing, contact the carrier and contact My Maravia so the delivery can be investigated.

Delivery concerns are reviewed case by case. A delay, missing-package report, or carrier scan does not automatically qualify an order for a particular remedy.

Bulk orders

Production timing and shipping arrangements for bulk orders depend on the products, quantities, personalization, and number of destinations. These details are confirmed during coordination. Visit our Bulk Orders page to request a quote.

Contact us

For shipping or delivery help, visit our Contact page or email support@mymaravia.com.

Our complete business contact details are available in our Contact Information.