Any questions?
These are frequently asked questions about our products.
Your cart
A personalized custom message candle with your choice of label style and scent. Follow the personalization guidance below for the wording or details you want on the candle.
Review the selected style, spelling, and capitalization before ordering. Follow each field’s instructions for what happens when it is left empty.
Add a free printed gift note and enter your message if you would like one included. The gift message is separate from the candle label and does not change the candle price.
Never leave a burning candle unattended. Keep away from children, pets, drafts, and flammable items. Use on a stable, heat-resistant surface.
Choose from the available design, color, material, and other options shown on this page, then enter every requested detail exactly as you want it used.
Review spelling, capitalization, punctuation, and each item’s personalization before adding it to your cart.
Lower 48 states + DC only: $7.99 standard shipping on orders under $35; free on $35+ after discounts, before tax and shipping. Shipping to Alaska, Hawaii, territories and APO/FPO/DPO addresses is temporarily unavailable.
The same shipping policy applies to hangers. Shipping is charged once per order, even when items ship separately. Delivery estimates are shown at checkout.
If something arrives damaged, defective, incorrect, or below our quality standards, contact us within seven days of delivery so we can review the right solution.
Thoughtfully personalized using the details you choose.
Couldn't load pickup availability
Make it yours
Arrange the exact wording and artwork, then review everything before adding it to your cart.
Design ready
Editing creates a new version. Products already in your cart keep the design they were added with.
Design in progress
Your Studio design will stay saved, but it will not be included unless you return to Design & preview.
Order Monday–Friday before 11:00 AM MT for same-day processing.
Your order will be scheduled to ship the next business day and may head out sooner.
Secure checkout powered by Shopify
Your payment is securely processed using the method you select.
Personal, without the guesswork
Choose the options and details that feel right. We’ll prepare, check, and pack your item with care.
Select the design, material, color, and other available options you like best.
Add the exact names, titles, dates, or other details you want included.
Your item is prepared, checked, and packed by our small team.

Your payment is securely processed through Shopify’s checkout using the payment method you select.
Available payment methods are shown above and at checkout.
Here’s what to expect:
Once your order ships, carrier transit is estimated at 1–2 days within the continental United States. Weekend delivery depends on the carrier, service, and destination.
Yes. If a field doesn’t apply to your design, leave it blank. We’ll use only the details you provide.
We use durable printing or engraving methods selected for each product. Normal wear depends on the material and how the item is used, so contact us if you have a care question or receive an item with a quality problem.
Because personalized items are made to your specifications, we can’t accept change-of-mind returns once production has started. If your order arrives damaged, defective, incorrect, or below our quality standards, contact us within 7 days of delivery and we’ll review the appropriate solution.